If your child/ren is entitled to benefit related free school meals and we have an email address for you, you should have by now, received a voucher code (which you can redeem for a supermarket voucher of your choice) to cover the Easter holidays from the national system. The email will have come from firstname.lastname@example.org. Please check your spam box if you have not received your code.
We understand some of you are having difficulties redeeming your code. Within the email, there is a 16 digit code further down the email, please write this down (or copy if you can). Click on where it says ‘redeem code’ in the email, then enter your 16 digit code. You then need to select your chosen supermarket by clicking on it, put the value in (you can split the amount into more than 1 supermarket if you wish) and then click on ‘checkout.’ You should then see a confirmation page. Your chosen voucher(s) should be delivered to you within 24 hours. You can either print this voucher or show it on your device at the checkout of your chosen supermarket. Some supermarkets allow the vouchers to be used online, it will state this when you look at your chosen supermarket.
If you have any further difficulties, please contact email@example.com
If we do not have an email address for you, your vouchers will be posted to you today.
Voucher codes to cover FSM for the next 4 weeks will be with you in the next few days
Please see the document below for a guide to the vouchers